Terms & Conditions:

Welcome to SNA Atelier. By accessing and using this website snaatelier, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing any orders.

1. General Information

SNA Atelier is an Indian-based handcrafted fashion brand offering unique, handmade bags and accessories. By using our website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or guardian.

2. Product Information

All our products are handcrafted, which means there may be slight variations in color, texture, and design. These are not defects but are part of the uniqueness and individuality of handmade items.

We strive to display the colors and images of our products as accurately as possible, but we cannot guarantee that your screen’s display of any color will be completely accurate.

3. Pricing

All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Prices and availability are subject to change without notice.

4. No Refund & No Replacement Policy

Due to the handcrafted and customized nature of our products:

  • We do not offer refunds or replacements under any circumstances, including minor variations in color, print placement, or handmade texture.
  • Please ensure all product details, specifications, and measurements are reviewed before placing an order.
  • Orders once confirmed and processed cannot be canceled.

We request customers to shop mindfully and reach out to us with any questions before purchasing.

5. Shipping

We aim to dispatch orders within 3–5 working days. However, shipping timelines may vary based on product availability and courier conditions. You will receive a tracking number once your order is dispatched.

Shipping charges, if any, will be mentioned at checkout.

6. Damaged or Incorrect Orders

While we do not offer returns or replacements, if you receive a damaged item or an incorrect product, please contact us within 48 hours of delivery with unboxing video and photos for verification.

We reserve the right to assess each case individually. SNA Atelier’s decision in such matters will be final.

7. Intellectual Property

All content on this website—including images, designs, text, and logos—is the property of SNA Atelier. You may not reproduce, distribute, or use any content without prior written permission.

8. Limitation of Liability

SNA Atelier shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

9. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in [Your City, India].

10. Contact Us

For any queries or concerns regarding these terms, please contact us at:
📧 Email: snaatelier0@gmail.com

📞 Phone: +91-9358210407, +91-9599773543, +91-8218683752